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Resource People at Ingham ISD
(For Ingham Staff Only)
This is for software questions only. For technical support, please fill out an Information Systems Technical Support Services work order.If you have software application questions that have you “stumped” and the help button on the program doesn’t give you a clue, we have an answer for you.
Follow the three step program:
Step 1 - Ask a co-worker
Step 2 - Ask the user group
Step 3 - Ask the following Resource People
The following people have agreed to be your 3rd step in solving problems with software application programs:
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Access - Database
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| Name |
Expertise |
Phone or Email |
When |
| Kelly Trout |
Mechanics/Application |
Email |
PM |
| Jackie Courter |
Tables, Queries, Reports, Database Design |
Email, Emergency: x1269 |
9-12 |
| Rae Zieger Conrad |
Any area |
x1282 |
Anytime |
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Adobe Acrobat - Secure Documents
|
| Name |
Expertise |
Phone or Email |
When |
| Cindy Kendall |
Mechanics/Application |
Email, 1376, or in person |
Anytime |
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Business Applications - Finance, Payroll, and HR
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| Name |
Expertise |
Phone or Email |
When |
| Marie Coughlin |
Login, Security, High level support |
Email |
Anytime |
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Blackboard - Online Classes
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| Name |
Expertise |
Phone or Email |
When |
| Melissa White |
Mechanics & Design |
Email, x1471 |
8-5 |
| Michelle Jennings |
Mechanics (except login) |
x1304 |
School Year |
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Career Cruising - Interactive Career Guide
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| Name |
Expertise |
Phone or Email |
When |
| Barb Michelutti |
Mechanics/Application |
Email, x1365 |
8-4:30 |
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Coursewhere - Online Registration
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| Name |
Expertise |
Phone or Email |
When |
| Rae Zieger Conrad |
Any area |
x1282 |
Anytime |
| Karen Bachelder |
Mechanics/Application |
Email, x1215, or in person |
Anytime |
| Nacy Manning |
Any Area |
Email x1475 |
Anytime |
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Crystal Reports - Budget and PO Reports
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| Name |
Expertise |
Phone or Email |
When |
| Nancy Manning |
Mechanics/Application |
Email |
Anytime |
| Bryan Smith |
Mechanics/Application |
Email |
Anytime |
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Document Imaging - Document Management
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| Name |
Expertise |
Phone or Email |
When |
| Matt Willsey |
High Level Support |
Email |
Anytime |
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Dreamweaver - Website Development
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| Name |
Expertise |
Phone or Email |
When |
| Bryan Smith |
Mechanics/Application |
Email |
Anytime |
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EMS - Room booking
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| Name |
Expertise |
Phone or Email |
When |
| Nancy Manning |
Mechanics/Application |
Email, x1467 |
Anytime |
| Karen Bachelder |
Mechanics/Application |
Email, x1215, or in person |
Anytime |
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Excel - Spreadsheets
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| Name |
Expertise |
Phone or Email |
When |
| Kelly Trout |
Mechanics/Application |
Email |
PM |
| Andrew Rable |
Math calculations, setup, design |
Email, x1476 |
Anytime |
| Kevin Keeler |
Formatting, Gradebooks |
Email |
PM |
| Sandi Carter |
Basics |
Email, x1307 |
Anytime |
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Groupwise - Email
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| Name |
Expertise |
Phone or Email |
When |
| Andrew Rable |
Beyond Basic |
Email, x1476 |
Anytime |
| Melissa White |
High Level |
x1471 |
Anytime |
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HTML - HyperText Markup Language - Web Design
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| Name |
Expertise |
Phone or Email |
When |
| Bryan Smith |
Mechanics/Application |
Email |
Anytime |
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Palms - Handhelds
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| Name |
Expertise |
Phone or Email |
When |
| Jane Bell |
Overall use |
x1418 |
Anytime |
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Phones
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| Name |
Expertise |
Phone or Email |
When |
| Karen Bachelder |
Any Level |
Email, x1215, or in person |
Anytime |
| Sandi Carter |
User Functions |
Email, x1307, or in person |
Anytime |
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Photoshop - Enhancing Photos
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| Name |
Expertise |
Phone or Email |
When |
| Melissa White |
Mechanics |
Email, x1471 |
Anytime |
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PowerPoint - Creating Presentations
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| Name |
Expertise |
Phone or Email |
When |
| Cindy Kendall |
Mechanics/Application |
Email, x1376, or in person |
Anytime |
| Esther Fintushel |
Accessibility |
Email |
PM |
| Kevin Keeler |
Lesson Design |
Email |
PM |
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ProQuest - Online Articles & Magazines
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| Name |
Expertise |
Phone or Email |
When |
| Melissa White |
Mechanics |
Email, x1471 |
Anytime |
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Publisher - Creating Publishable Materials
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| Name |
Expertise |
Phone or Email |
When |
| Cindy Kendall |
Mechanics/Application |
Email, x1376. or in person |
Anytime |
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REMC Resources
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| Name |
Expertise |
Phone or Email |
When |
| Melissa White |
Mechanics |
Email, x1471 |
Anytime |
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Skyward - Student Information System
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| Name |
Expertise |
Phone or Email |
When |
| Marie Coughlin |
All Levels |
Email |
Anytime |
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Website Publishing - Website Design
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| Name |
Expertise |
Phone or Email |
When |
| Bryan Smith |
All high levels |
Email |
Anytime |
| Cindy Kendall |
Mechanics/Application |
Email, x1376, or in person |
Anytime |
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Word - Word Processing
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| Name |
Expertise |
Phone or Email |
When |
| Sandi Carter |
Any level |
Email, x1307, or in person |
Anytime |
| Cindy Kendall |
Mechanics/Application |
Email, x1376, or in person |
Anytime |
| Rae Zieger COnrad |
Any level |
x1282 |
Anytime |
| Jackie Courter |
Mechanics/Application |
Email, Emergency: x1269 |
AM |
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Zoomerang - Online Surveys & Evaluations
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| Name |
Expertise |
Phone or Email |
When |
| Melissa White |
Mechanics/Application |
Email, x1471 |
Anytime |
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